Contact
Email is how to reach us, and a person reads every message. Pick the inbox that fits and you are talking to the people who build the product.
General
Partnerships, press, a question that does not fit anywhere else, or you just want to say hello. This inbox reaches the founder.
hello@remotehost.aiSupport
Your account, billing, a sandbox that will not start, or a bug. Include your org name and, if it is about a sandbox, its name or ID.
support@remotehost.aiSales
Pro and Enterprise plans, procurement, security review, SSO and SCIM, dedicated regions, or a pilot for your team.
sales@remotehost.aiPrefer to talk? Call or text (650) 899-3390, weekdays 9 to 6 Eastern.
elsewhere
Where else to find us
- X / TwitterProduct updates and the fastest way to get a quick reply in public.
- @remotehost_ai
- DocumentationGetting started, the CLI reference, and the API. Most how-to questions are answered here first.
- docs.remotehost.ai
- SupportWhat each plan includes and answers to the questions we get most.
- remotehost.ai/support
Found a security issue? Email support@remotehost.ai with “Security” in the subject and please hold details until we have replied.